Help Desk

Stimulus Technologies strives to offer excellent customer service and support. You can reach our technicians by phone, email, live chat or by accessing our client portal. Interact with our team on new projects and service tickets, request a quote, report an issue, ask questions or request instructions.

With our client portal you can easily collaborate and communicate with us.

▪ Create a service ticket
▪ Add notes to existing tickets
▪ Send emails to customer support
▪ View the status of open service tickets
▪ View entire service ticket history
▪ View projects and open tasks

If you don’t have a client portal login, please send an email to cdavila@stimulustech.com and request an account.

If you forgot your password, you can easily reset it by going to the login page and clicking on the forgot password link. An email with your password will be sent to your email address.

Stimulus Technologies Customer Portal

How to login?

1. Go to support.stimulustech.com
2. Login using your email address and password provided by Stimulus Technologies.

How to create a new ticket?

1. Click on the “Create Ticket” blue button on the top right hand side of the screen.

Stimulus Technologies: Create Ticket

2. A new screen will appear. Please select the type of service needed, navigate through templates using the left and right arrows. Select a ticket type and answer the questions under the ticket details section as best as you can. Then click submit. If your issue type is not listed, select the “I have an issue not listed here” option.

Stimulus Technologies: Ticket Screen

You can view your ticket history and search for open and closed tickets by going to the “Ticket” menu tab.

Stimulus Technologies: Customer Portal Menu

Stimulus Technologies: Ticket Summary